100% Money-Back Guarantee

At EliteSignature, we stand behind the quality of our products and your complete satisfaction is our top priority. To ensure you are confident in your purchase, we are proud to offer a 100% Money-Back Guarantee.

Our Promise to You

If you are not completely satisfied with your purchase for any reason, you can return it for a full refund within 30 days of receiving your order. No hassle, no questions asked.

How the 100% Money-Back Guarantee Works:

  1. Return Window: You have up to 30 days from the date of delivery to return your product.

  2. Condition of the Product: The item must be returned in its original condition and packaging. This includes any accessories, manuals, or tags that came with the product.

  3. Return Process:

    • Simply reach out to our Customer Service Team at contactelitesignature@gmail.com.

    • Provide your order number, product details, and reason for return.

    • Our team will provide you with a Return Authorization (RA) number and instructions on how to send the product back.

  4. Refund Process: Once the returned item is received and inspected, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.

Exceptions:

  • Customized or Personalized Items: Due to the personalized nature of some of our products, customized or personalized items are not eligible for a refund, unless they are damaged or defective.

  • Sale Items: Items purchased during a promotion or sale are still eligible for a return, provided they are within the 30-day return window.

Damaged or Defective Items

If you receive a defective or damaged product, please contact us immediately at contactelitesignature@gmail.com. We will provide a replacement or full refund at no additional cost to you.

Customer Satisfaction is Our Goal

Our 100% Money-Back Guarantee is designed to give you complete peace of mind. If you have any questions or concerns about your purchase, please don’t hesitate to contact us. Your satisfaction is our commitment, and we will go above and beyond to make sure you’re happy with your EliteSignature experience.